Important Information you should know about PANOPTIC XYZ ARROW PRIVATE LIMITED (hereinafter referred to as “XYZ ARROW”)

Scope of business activity:

XYZ ARROW is authorised to conduct investing, lending, financing, accepting deposits or similar business activities generally carried out by a bank and/or other financial institutions.

The scope of authorization of XYZ ARROW is limited to the activities listed in its scope of authorisation issued UNDER Companies Act, 2013 and having its CIN-U74999OR2021PTC037677.

Dealing with retail customers:

At present, XYZ ARROW is authorised to conduct business with retail customers as well as with business customers (e.g., banks, financial institutions, and other large undertakings).

Client on-boarding process:

We will commence dealings with a customer only after the customer has been successfully on-boarded in accordance with our Anti Money Laundering (“AML”) policy. There will be certain documentation exchanged (know your customer, client classification, NCNDA, terms of business, Mandate agreements etc.) before we start any process from our end.

Handling of Client money:

XYZ ARROW do handle client money. Thus, we will never ask for funds to be transferred to our bank account other than towards fee for services rendered. Thus, if any person purporting to represent XYZ ARROW requests funds to be transferred to a certain account before going through the whole customer on-boarding process or before we render services, you can expect that person to be a fraudster with no genuine connection to XYZ ARROW.

Details of Board and Senior management personnel of XYZ ARROW:

Up to date information of our Board Members and senior management personnel is always available on this website under the tab “About Us”. This can also be independently verified from the MCA Site(www.mca.gov.in). This information is updated promptly as soon as there are changes in our Board and senior management personnel.

Emails:

WE ONLY USE email address with the following domain name;

@xyzarrow.com

If you receive an email from a different email address that looks similar purporting to be from XYZ ARROW, please assume that it is an attempt at fraud.

Fraudulent Websites:

Criminals may create fake websites claiming to be that of XYZ ARROW. Every potential new client/customer is encouraged to only communicate with XYZ ARROW through official channels and only enter any transactions after the completion of our client on-boarding process.

Reporting a suspected Fraud

If you think you have received communication from a fraudulent party, please contact us at the telephone number and email address provided on this website under the tab “Contact us”.